Ensuring that every Client is treated according to the company promise. Discover your Clients and their every need and to guide them across the Brand. Perfect opportunity for individuals with a luxury and fashion sensibility to develop a career in one of the most famous brands in the world

Popis pozice:

• Welcome every Client and provide the best Client experience over the phone & through written medias
• Deliver TOP quality service for VIP customers
• Advise Clients across the Brand and all product categories
• Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
• Learn and master Brand and product knowledge

Profil kandidáta:

• German and English oral and written (C1+)
• Previous experience in the Luxury Retail/Hospitality industry or customer service is an advantage
• Passion for the luxury universe
• This position also requires great familiarity with IT tools

Nabízíme:

• Travel fund: up to 12 000 CZK per year to spend on airplane tickets for you and your family
• Cafeteria benefit system: up to 6 000 CZK per year to spend on leisure time
• Meal tickets in the value of 100 CZK per working day
• Discounted air tickets with Air France
• 3 extra free days off - together 23 days (applied on yearly basis)
• Private medical support ulekare.cz for you and your relatives
• Offices located in the center of Prague, friendly and multicultural environment