Remote QA Team Lead – San Francisco based tech startup

Our client is a well-funded startup headquartered in San Francisco that was founded in 2013 and has offices in Prague and Warsaw. The company is building a post-primary ticketing platform for sold-out events which means they’ve partnered with some of the biggest names in the live entertainment industry to help eliminate the secondary market (scalping) and save fans money when buying tickets to sold-out shows.

We are looking for a well-rounded Team Lead Quality Engineer for the product development team. The engineering team is developing a service platform, so there are many interesting architectural tasks, and you can globally influence the development of the company's future.

You could also help to make a magical experience for fans to get fair prices, fraud prevention, guaranteed entry a flexible ticketing options and for rights-holders get control of secondary ticketing revenue, data ownership, postponement solutions a the ability to always be on sale. 

Popis pozice:

You are key in the improvement of quality, speeding up development time, and shipping better products more consistently. In an Agile development environment, you are working directly with developers on innovative projects and outstanding products, whilst collaborating with product managers, designers and support engineers.

The outcomes of this role include:

• The team reports increased confidence in product quality
• The team understands their level of product, process, and people risk
• The team is able to measure and gain insights into improvements to the product quality

In this role, you'll get the chance to:

• Lead quality strategy for the group of projects and initiatives, develop test plans.
• Manage the team of QA/AQA engineers
• Advocate for Quality initiatives across products, engaging with Product Managers and development teams
• Own quality KPIs and OKRs for the team, and be responsible for regular quality reporting and planning
• Mentor Dev/QA on Quality best practices and test strategies

Additional responsibilities of the role include:

• Ongoing assessment of test automation suites to find opportunities for improvement in efficiency and effectiveness.
• Identifying, promoting and supporting the adoption of innovative tooling and approaches to drive high-quality product and engineering practices.
• Providing coaching or identifying specialists to provide support in aspects of product quality such as serviceability, recoverability, performance, security, disaster recovery, internationalisation and accessibility.
• Advising the team on the best approaches to product development

Profil kandidáta:

To achieve the above, most of the following experience is a must:

• QA support for an end-to-end product or feature development (includes contributing to the acceptance criteria, assessing and flagging risks)
• Different forms of testing (unit, integration, acceptance, exploratory)
• Defining QA processes for a project team
• Define quality goals in a project or team and measure these
• Designing and/or implementing simple solutions (process improvement, tooling, etc.)
• Strong interpersonal and communication skills
• Fluency in English and Russian language - both must-haves

The following skills/experience are a plus:

• Coaching others on quality assurance and testing
• Leading initiatives with a group of people
• Improving the CI/CD process (e.g. integrating automated tests and other checks)
• Developing automated tests or small software projects in any language
• Performance testing and improvements
• Knowledge in the following technologies: AWS, Python, Kafka, Postgres.

Nabízíme:

• Flexible Locations: offices Prague or Warsaw
• Work from one of our office, remote or a mix of both
• Wellness Support - Reimbursement for gym and other health memberships
• Stock Options 
• Unlimited Time Off
• Events Credit
• Medical/Insurance: Canadian Medical Platinum Package – for employees and family members. Tifra – 24/7 Medical Concierge program
• Paid Sick Leave w/ medical certificate – 100% compensation for 14 days
• Paid Sick Leave w/out medical certificate – 100% compensation for 6 days
• Professional Classes
• Recruitment bonus for hiring referral conditioned upon employee staying beyond adaptation period