Do you enjoy networking? Are you looking for an interesting job opportunity in Brno where you can utilize your CCNA knowledge? Here you are in the right place!

Popis pozice:

☑️ Multi-platform Cisco support

☑️ Assists users to identify and solve complex connection/communication problems

☑️ Direct customer and account team interface providing day to day network support

☑️ Manage trouble investigation, isolation, and steady-state recovery

☑️ Workload breakdown: most of the incidents are related to high-end MPLS solutions at their edge (CE-PE), monitored proactively by an automated alerting system; along with that, also proprietary low-end VPN tunneling solutions are supported, with a mixed reactive-proactive model. A number of cases regard other VoIP solutions.

Profil kandidáta:

✅ Fully CCNA qualified or relevant experience

✅ English proficiency in both verbal & written form

✅ Flexibility to work either 12 hr shifts (weekends, nights, and national holidays) or day 8 hr shifts (Mon – Fri). This depends on business requirements.

✅ Experience of customer service ideally gained in a customer-facing environment

Nabízíme:

☑️ Grow your skill base, we will support your technical development

☑️ Be part of a vibrant international team

☑️ 1 extra week of holiday (5 weeks in total)

☑️ Meal vouchers

☑️ Special discounts for gyms, opticians

☑️ Team building events

☑️ Employee referral bonus