We are looking for a Security Engineer with French in Prague. A global team of highly skilled experts to deliver outstanding service across countries and clients. The company is transforming technical support services to be more effective and agile comprehensive all around the world. The greatest priority is to focus on automation, omnichannel, analytics, knowledge management. Amazing career growth and the chance to be part of something great. If you like it, join us and become part of a dynamic international team.

Popis pozice:

- Define and solve the root cause of incidents

- Provide remote technical support to customers

- Take part in performance reviews, identify causes of performance shortcomings and provide suggestions for improvement

- Provide resolution of incidents and service requests

- Check the recurring or high impact incidents and manage them through the problem management process

Profil kandidáta:

- Around 2 years' experience required with network security administration or support

- Previous experience supporting clients with any of the following technologies: Checkpoint, Juniper, RSA Security, Cisco, F5, Aruba, Palo Alto, Nokia, Fortinet

- Fluent in English & French is necessary

- Certifications in the abovementioned technologies would be a great plus

Nabízíme:

- Friendly working atmosphere in an international team

- 5 weeks of vacation

- 3 sick days per year

- Contribution to the pension insurance

- Cafeteria benefit system – contribution of 500 points per month

- Meal voucher– 100 CZK

- Refreshment (coffee, tea, water on work) for free

- Laptop and mobile phone including data tariff per company standards

- 10% annual bonus based on the target achieved

- Paid referral bonus system