Do you enjoy networking? Are you looking for an interesting job opportunity in Brno where you can utilize your CCNA knowledge? Here you are in the right place!

Popis pozice:

• Multi-platform Cisco support
• Assists users to identify and solve complex connection/communication problems
• Direct customer and account team interface providing day to day network support
• Manage trouble investigation, isolation, and steady-state recovery
• Workload breakdown: most of the incidents are related to high-end MPLS solutions at their edge (CE-PE), monitored proactively by an automated alerting system; along with that, also proprietary low-end VPN tunnelling solutions are supported, with a mixed reactive-proactive model. A number of cases regard other VoIP solutions.

Profil kandidáta:

• Fully CCNA qualified or relevant experience
• English proficiency in both verbal & written form
• Flexibility to work either 12 hr shifts (weekends, nights, and national holidays) or day 8 hr shifts (Mon – Fri). This depends on business requirements.
• Experience of customer service ideally gained in a customer-facing environment

Nabízíme:

• Grow your skill base, we will support your technical development
• Be part of a vibrant international team
• 1 extra week of holiday (5 weeks in total)
• Meal vouchers
• Special discounts for gyms, opticians
• Team building events
• Employee referral bonus