CUSTOMER SERVICE SPECIALIST - English + Swedish

Co od Vás očekáváme:

By applying for this job you are getting one step closer to your new job as a CUSTOMER SERVICE SPECIALIST. You will become a part of a small, friendly team in the center of Prague, and will be communicating with customers in SCANDINAVIA on a daily basis. This is what your new job will look like: * Everyday contact with customers and coordination of all activities towards them * answering questions regarding the products (all sorts of bathroom equipment), purchases, claims, orders etc. * Giving advice on product, prices and payments if needed * Processing customer orders, claims solution and return process * Investigate and resolve customer's problems * Building a good relationship and trust between the company and customers Location: Prague 6 Training will be provied. Start date: We hire those who can start immediately as well as those who have a couple month long notice period Contract: unlimited, Full Time (40 hours/week) REQUIREMENTS: * Fluent English and Swedish (ideally native or native like level) * Very good communication skills * Customer focus * Happy, friendly personality :) * No particular experience needed - training will be provided BENEFITS: * 25 days of vacation * Cafeteria * Daily delivery of fruit and vegetables * Complimentary Friday lunch (paid by the employer) * Competitive salary * Offices in the center of Prague * Friendly team * Trainings provided