CUSTOMER SERVICE SPECIALIST - English + Swedish

By applying for this job you are getting one step closer to your new job as a CUSTOMER SERVICE SPECIALIST. You will become a part of a small, friendly team in the center of Prague, and will be communicating with customers in SCANDINAVIA on a daily basis. This is what your new job will look like:

• Everyday contact with customers and coordination of all activities towards them
• answering questions regarding the products (all sorts of bathroom equipment), purchases, claims, orders etc.
• Giving advice on product, prices and payments if needed
• Processing customer orders, claims solution and return process
• Investigate and resolve customer's problems
• Building a good relationship and trust between the company and customers

Location: Prague 6
Training will be provied.
Start date: We hire those who can start immediately as well as those who have a couple month long notice period
Contract: unlimited, Full Time (40 hours/week)

REQUIREMENTS:

• Fluent English and Swedish (ideally native or native like level)
• Very good communication skills
• Customer focus
• Happy, friendly personality :)
• No particular experience needed – training will be provided

BENEFITS:

• 25 days of vacation
• Cafeteria
• Daily delivery of fruit and vegetables
• Complimentary Friday lunch (paid by the employer)
• Competitive salary
• Offices in the center of Prague
• Friendly team
• Trainings provided