• Speak fluent ENGLISH and GERMAN
• Want to develop your skills within an international company
• Have a customer-oriented attitude

We are currently giving a great chance to fresh graduates as well as to candidates with previous work experience!

You will be provided with the initial TRAINING!

If you are interested in this vacancy, don´t hesitate and apply NOW

Your main responsibilities will be:

• Investigate and resolve customer's problems
• Communicating and coordinating with internal departments
• Administrative tasks
• Resolving clients´ requests during initial contact
• Forwarding queries to the appropriate departments
• Monitoring of daily transactions
• Proposing solutions for ad-hoc situations

REQUIREMENTS:

• At least Bachelor degree
• Ideally previous experience in customer service (but we are open to fresh graduates as well)
• Excellent verbal and written communication skills in English
• At least upper-intermediate German
• Analytical thinking
• Problem solving skills
• Ability to multi-task
• The ability to work independently and as part of a team

BENEFITS:

• 25 days of vacation
• Meal vouchers
• Cafeteria
• Health and accident insurance
• Trainings
• Events
• Opportunity for career growth both horizontally and vertically
• Stable employment and high standards of work