Take advantage of this unique opportunity to work in an international IT services company, which will provide you with a steady career and great package of benefits – flexible working hours, possibility of home office, friendly working environment, etc.

Your responsibilities:

• Be a part of a team, which is the first-level of contact for all employees of the company and is connected to all other levels of company
• Answer customer/client telephone calls and emails in a timely and professional manner – resolving majority of client request during initial contact
• Ensure that the needs of all employees/customers/clients are met
• Escalate queries to the appropriate departments
• Cooperate with other departments within the company

REQUIREMENTS:

• At least high school education
• Fluent in English
• Working experience in a customer service role is an advantage
• Superb communication skills
• Excellent organizational and problem-solving skills
• Team work while ensuring follow up on individual responsibility

BENEFITS:

• 25 days of paid holidays
• Unlimited period contract
• Flexible working hours
• Three days of Home Office per month
• Health and accident insurance
• Referral bonus
• Meal vouchers
• Fruit and refreshment on the workplace
• Multisport Card
• Trainings
• Opportunity for career growth both horizontally and vertically
• Team buildings and company events
• Brand new offices close to the city centre