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DO YOU SPEAK ENGLISH AND GERMAN ARE YOU WILLING TO LEARN NEW THINKS AND LOOKING FOR CHALLENGING WORK IN PRAGUE? CAN YOU USE COMPUTER IN ACTIVE WAY? GREAT:) WE NEED YOU TODAY!!! This is your opportunity to work for one of the world´s fastest growing software companies as a Product Support Analyst. Your main responsibilities will be: * Communication with customers regarding software or technical issues within hospitality field * Entering technical and application related issues into the company system * Identifying problems, finding solution to issues and troubles and inform clients about its solution * Processing documents and information * Developing product knowledge and identifying areas for further specialization * Deep understanding of company product The company has great training opportunities and constant support on the job! If you do not have any experience within IT, do not worry! You will be trained on specific IT product used by hotels and travel agencies all over the world and you will be able to advise to users and clients about it after training. Come join the team of young professionals with positive mindset- APPLY NOW :))) REQUIREMENTS: * Fluent in English and German * work experience in hospitality (e.g. hotel reception) or technical field is an advantage * Strong communication skills * Good problem solving and analytical skills * Ability to communicate effectively cross-functionally across various teams * Be driven by the quality delivered * Be a first class team player who possesses a positive and collegiate attitude BENEFITS: * Interesting salary * Week on phone without going to work * Additional holiday * Sick days * Meal vouchers * Flexi passes * Language courses * Above standard medical care * Contribution to pension and life insurance * Work for one of the world's fastest growing software companies * Continuous training * Friendly and multicultural environment in modern offices * Rewarding career