Infrastructure Analyst

In your role you will be responsible for performing analysis and evaluation of all aspects of systems across Lhoist locations as required. You will also be handling operations, delivering first- and second- level support and participate in projects related to the infrastructure and network in line with the I&O guidelines.

Key responsibilities are especially :

• managing and administering company’s IT infrastructure such as server infrastructure, user devices and global applications (e.g. Microsoft Exchange, Windows O / S);
• proactive maintenance of IT systems and servers through monitoring, alerting and housekeeping;
• work closely with third party vendors on the latest feature releases, service problems and renewals;
• identification and resolution of performance anomalies, system defects and stability issues.
• produce and maintain technical processes, documentation and knowledge base articles for systems;
• managing and administering network area such as internet access, mobile users, e-mail users, wireless networks etc;
• to assists the infrastructure leaders in implementing and managing the infrastructure components where applicable;
• performs installation and testing of software products individually or as part of a team.

Skills/Experience:

• Experience of supporting Microsoft Windows Server environments;
• Managing and maintaining data and configuration backups for applications and infrastructure;
• Creating and maintaining documentation on infrastructure systems;
• Developing processes for maintaining infrastructure systems.

Candidate Qualifications :

• High school relating to IT or similar technical education;
• At least 1 year of experience in IT;
• English of communicative level.