Operations Specialist

We are looking for the 6 communicative operation specialists who will help our customer to extend the current DevOps team located in Canada, India and Hungary. The global team performs Operation and Development of the following services: Gerrit, ARM/Artifactory and GitLab, services being centrally offered within the customer’s organization.

Popis pozice:

Operations part of the role (80%)

Application (back-end) administration & support:

• Monitor the applications instances, pro-actively take actions if issues are foreseen; act for current issues as per SLA
• Do root-cause analysis on any severe or recurrent issues (which may include live debugging and in-depth troubleshooting to code)
• Installation and upgrades according to process, including testing

User support:

• Usage support (i.e. how to use the applications)
• Troubleshooting user’s problems
• Handle the incidents according to SLA and process; ensure the tickets are up to date, handover to other support teams/time zones as appropriate.

The development part of the role (20%)

New feature development for the service, as per the service roadmap and product backlog.

• Architecture/Development/automation of the service (packaging, optimization of the solution, automated deployment, test automation, monitoring & analytics, HA, cluster, …) and integration to a large-scale IT environment.
• Analyze requirements for new features/changes in the solution, interface with solution provider and/or develop them.
• Development, Code review, testing and any other activities part of the complete software development lifecycle.
• Actively participate in the service-related development process activities e.g. Agile ceremonies (Sprint retro/review/planning, daily stand-up, etc)

Profil kandidáta:

• Knowledge of one of the scripting languages, for example, Bash
• Good knowledge of Linux administration, or to be a very experienced user of Linux
• Good to have a little experience in using some programming language
• Communication skills
• English at least B2 level

Nabízíme:

• Opportunity for personal and professional development in cooperation with our best internal and also foreign colleagues, training and certifications
• Travelling opportunities (Sweden, USA,…), possible long-term dispatch abroad
• Working with the newest technologies
• Flexible working hours, Home-Office
• Other benefits and Cafeteria system (one additional week of holiday, meal vouchers, pension and life insurance, life anniversary rewards)
• Company events and Teambuilding activities – Golf, Summer & Winter party, Wellness day, Fitness week etc.