KLIENTSKÁ PODPORA [Využití AJ a FR] (svzbr)

Pracovní náplň:

• You will have a day-to-day contact with dedicated key foreign customer representatives
• You will be the first point of contact for them (for the distribution topics) to discuss their needs, wishes, priority/ order amendment requests and claims
• You will take care of all their needs and requirements
• You will administer every aspect of the customer account (maintain client files, maintain and develop reports, process customer complaints, check sales invoices, issue credit/ debit notes)
• As you will be located directly on site, in our new distribution center, you will have a possibility to see and touch the product and to meet operation team directly
• It is not only office work, it is much more complex position in very close touch with the production, distribution – you will also go to the shop floor frequently

Požadujeme:

• Common computer skills (MS Office – especially Excel, MS Outlook)
• Excellent English and French and good Czech needed
• Ability to work constructively under stress and pressure
• Ability to cooperate effectively and proactively with all involved parties
• Experience within a distribution or manufacturing environment preferred
• Back Office or Customer Services and Order Processing experience are beneficial
• Flexibility and adaptability to changes
• Good time management, excellent communication skills

Nabízíme:

• Interesting job in an international company with positive culture based on a respect to the employees and their work
• New workplace based in Panattoni logistics park in Nýřany/ Úherce
• Flexible working time
• 5 weeks of vacation
• Annual bonus in amount of one month wage
• Paid overtimes or spare leave instead
• Donated meal
• Language and other trainings for free
• 300 CZK for Pension insurance
• Favored telephone tariffs
• Company events

Pokud Vás pracovní nabídka oslovila, zašlete nám svůj životopis na Odpovědět na inzerát. Přehled všech volných pracovních pozic naleznete také na našich internetových stránkách.