ENGLISH speaker interested in IT Customer Support

Co od Vás očekáváme:

ENGLISH AND IDEALLY SWEDISH SPEAKER AS WELL WITH INTEREST IN CUSTOMER SUPPORT? INTERNATIONAL COMPANY IN PRAGUE OPENING NEW POSITION!!! - SPEAKING ENGLISH and SWEDISH? YES! - LOOKING FOR FULL TIME JOB IN PRAGUE? YES! - IT COMPANY WANTED? YES! - INTERESTED IN IT SUPPORT AND COMMUNICATION WITH CUSTOMERS??? YES! :) COME TO JOIN OUR INTERNATIONAL TEAM! This is your opportunity to work for one of the world´s fastest growing software companies as a Technical Support Analyst. Your main responsibilities will be: * Communication with customers regarding software or technical issues * Entering technical and application related issues into the company system * Identifying problems, finding solution to issues and troubles and inform clients about its solution * Update information about the problem * Developing product knowledge and identifying areas for further specialization * Deep understanding of company product The company has great training opportunities and constant support on the job! If you do not have any experience within IT, DO NOT LET IT SCARE YOU! You will be trained on specific IT product used by hotels and travel agencies all over the world and you will be able to advise to users and clients about it after training. Come join the team of young professionals with positive mindset- APPLY NOW! REQUIREMENTS: * Fluent in English and Swedish - daily use * Strong communication skills * work experience in IT support or technical field is must * HTML, ERP, SQL knowledge is advantage * Good problem solving and analytical skills * Ability to communicate effectively cross-functionally across various teams * Be driven by the quality delivered * Be a first class team player who possesses a positive and team player attitude BENEFITS: * INTERESTING SALARY * ADDITIONAL HOLIDAY * SICK DAYS * HOME OFFICE WEEK * MEAL VOUCHERS * FLEXI PASSES * OFFICE BY METRO * LANGUAGE COURSES * EXTRA MEDICAL CARE * EXTRA INSURANCE (PENSION, LIFE) * EXPANDING SOFTWARE COMPANY * TRAINING WITHIN COMPANY * MULTICULTURAL AND FRIENDLY ENVIRONMENT