Languages: English, Spanish, French
Job area: CUSTOMER SERVICE, ACCOUNT MANAGEMENT and ADMINISTRATION
Environment: Multilingual – TOP international company
Candidate: Pro-active, varied and communicative

Sound´s good? APPLY NOW!

Find a job where:

• You have fun and fast-paced but supportive environment.
• You have possibility to organize your time due to flexible working hours.
• You can develop progress within the company.
• You have an opportunity for academic training.

Your Key Responsibilities will be:

• Responsibility for Customer Service supporting one of the European business units
• Order entry and customer claims process
• Maintain high customer service levels
• Participate in cross-functional process improvement initiatives
• Liaise with multiple stakeholders to ensure issues are identified, tracked, and resolved in a timely manner
• Monitor and report Key Performance Indicators (KPIs)

REQUIREMENTS:
You are great candidate if you have:

• Fluent knowledg of Spanish and English language
• Upper-intermediate French
• Previous experience in customer service or logistic
• Strong organizational skills
• Customer oriented approach
• Detail oriented
• Very good Excel skills

It will be advangate if you have:

• Knowledge of SSC environment
• Knowledg of SAP

BENEFITS:
Have a look at nice benefits:

• Flexible working hours
• 3 sick days
• Home office
• 5 weeks of vacation
• Meal Vouchers
• Cafeteria 1 000CZK/m
• Supporting further professional education
• Language courses
• Pension Fund Contribution
• Refreshment at the workplace
• Referral bonus
• Discount on company's goods and products