Junior Customer Care with Arabic

Co od Vás očekáváme:

This is an exciting opportunity for both fresh graduates and candidates with work experience. We have an exclusive opportunity working with one of world's largest corporations. The company is a dynamic and expanding, world-class organization with multinational environment. The company offer extensive training with competitive compensation and benefits as well as advancement opportunities in a rapidly expanding organization. Great people, great values, great experience! Main responsibilities: * Daily contact with customers, coordination of all activities toward customer * Advice on product, prices and payments * Management of assigned corporate customer portfolio * Processing customer orders, claims solution and return process * Daily contact with foreign subjects * Provide and maintain strong, professional relationships * Establish and maintain effective relationship with customers and gain their trust and respect Note: This is not a call centre role! REQUIREMENTS: * Good communication skills and team orientation * Fluent English and Arabic * Ability to work under pressure and independent responsibility * Customer service work experience, or in a coordination, may come as an advantage * Professionalism and a positive attitude * Ability to work effectively either alone or as part of a team * Computer literate * Excellent organizational ability, including planning well and managing responsibilities effectively This position is suitable for both fresh graduates and candidates with work experience. BENEFITS: * Interesting work in an international environment * Continuous language and personal development through training * Comfortable business offices in the centre of Prague * Overall generous benefits package