Use this unique opportunity to work and carve your own career path in an international company, which is committed to improving and saving lives. APPLY NOW!!!

We are seeking candidates who are used to provide excellent CUSTOMER SERVICES and are fluent in ENGLISH and GERMAN language.

Your responsibilities:

• Ensuring that the needs of all customers are met
• Managing and processing orders from customers in a short timely manner
• Responding to customers´ inquiries (over the phone, email)
• Ensure technical and other enquiries etc. are appropriately redirected and followed up.
• Taking care of customers´ files/accounts and maintaining database records updated at all times
• Cooperation with other departments within the company (cross functional cooperation, supply chain team, sales.

POŽADAVKY:

• Fluent in German and English
• At least High school education
• 1+ years working experience in a customer service role
• Previous work experience in a multi-national company is of great advantage
• Excellent communication skills
• Knowledge of Word, Excel, Outlook (intermediate level is essential)
• Team work while ensuring follow up on individual responsibility

BENEFITY:

• 25 days of paid holidays
• Relocation package
• Employee referral bonus
• Meal vouchers
• Language studies contribution – up to 6 000 CZK per year
• Life and accidental death insurance
• Retirement contribution
• Long term sickness contribution
• Teambuilding, company events (barbecue, breakfast, …)