Do you speak English and German or French? Are you talkative strong person? Do you have economic background? If so, we have interesting opportunity for you! For our client – very successful international company – we are looking for the right candidate for the position COLLECTION SPECIALIST – CREDIT CONTROLLER!
- Weekly and monthly reporting to direct supervisor
- Monthly Delinquency notices
- Processing monthly credit memos and the appropriate reporting
- Provide excellent & considerate customer service to dealers and sales
- Internal and External customer interface
- Participate in team planning meetings
- Meet defined department goals and activity metrics
- The duties of a Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department.
- Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. * Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
- Accountable for reducing delinquency for assigned accounts.
- Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
- Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
- Establish and maintain effective and cooperative working relationships with dealers and sales.
location – Vsetin
- good english level + german or french
- corporate Collections experience
- Knowledge of Billing and Collections procedures
- Accounts Receivable knowledge/experience a plus
- Strong attention to detail, goal oriented
- Experience with SAP as an advantage
- Commitment to excellent customer service
- Ability to prioritize and manage multiple responsibilities
- international team
- meal tickets
- team building activities
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