Collection Specialist - Credit Controller

Do you speak English and German or French? Are you talkative strong person? Do you have economic background? If so, we have interesting opportunity for you! For our client – very successful international company – we are looking for the right candidate for the position COLLECTION SPECIALIST – CREDIT CONTROLLER!

Essential Functions

• Weekly and monthly reporting to direct supervisor
• Monthly Delinquency notices
• Processing monthly credit memos and the appropriate reporting
• Provide excellent & considerate customer service to dealers and sales
• Internal and External customer interface
• Participate in team planning meetings
• Meet defined department goals and activity metrics

Key Responsibilities

• The duties of a Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department.
• Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. * Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
• Accountable for reducing delinquency for assigned accounts.
• Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
• Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
• Establish and maintain effective and cooperative working relationships with dealers and sales.

location – Vsetin

POŽADAVKY:

• good english level + german or french
• corporate Collections experience
• Knowledge of Billing and Collections procedures
• Accounts Receivable knowledge/experience a plus
• Strong attention to detail, goal oriented
• Experience with SAP as an advantage
• Commitment to excellent customer service
• Ability to prioritize and manage multiple responsibilities

BENEFITY:

• international team
• meal tickets
• team building activities