- Brno
- Střední škola technická a ekonomická…
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Aktuálně nabízené pozice od stejné společnosti:
ManpowerGroup s.r.o.Co od Vás očekáváme:
For the international company NSC Global we look for a T1.5 Support Analysts - i.e. specialists, who would answer questions and resolve customer issues, supporting a wide variety of products and services.
NSC Global is a british company, that offers global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. NSC Global is an independent, rapidly growing, private company that for more than a decade has delivered tailored solutions to 50 of the world's leading multinational enterprises, outsourcers and service providers.
Popis pozice:
Job description:
- Provide basic technical support to international enterprise customers, for all managed service products, through customer interaction.
- Provide network support and customer status in a complex multi-vendor environment.
- Troubleshoot network issues.
- Analyse incoming incidents, mark improvements and identify chronic cases.
Profil kandidáta:
Key skills:
- Advanced English (equivalent to B2)
- Minimal technical knowledge (CCENT level) or a year or longer experience on a technical support position (network industry preferred). CCNA Cisco Routing and Switching certification preferred.
- A logical and analytical mind-set and passion for solving problems and learning new things
Nabízíme:
Benefits:
- Opportunity to work for an international, independent and rapidly growing private company in the heart of Europe
- 1 extra week of holiday (5 weeks in total)
- Meal vouchers
- After 12 months possibility of gaining CISCO certificates for free