Business Support Specialist with Arabic

Co od Vás očekáváme:

Speaking both ARABIC and ENGLISH is a great adventage in the middle of Europe! Make us of this excellent opportunity suitable for both future experts with no work experience or candidates with previous experience. Are you a graduate? Start from a scratch! Are you a professional? Start writing a new chapter of your career! You can start from zero, full training is covered! Your new role will include: * Taking care of an assigned portfolio of customers * Assist customers with how-to’s * Handling customer service inquiries and issues via telephone or email * Establish and maintain effective working relationships with co-workers, supervisors and customers * Perform day-to-day administrative tasks on request such as maintain records and process paperwork * Advising customers regarding order entry, purchase orders, logistics, delivery, as well as collect customer feedback * Supporting the customer during the entire order to cash process * Maintaining and managing relationships with them * Solving possible issues and giving an advice if needed REQUIREMENTS: * Fluent English and Arabic are a must * Being professional and having positive attitude is desired * Good communication skills are essential ! * Previous customer service work experience or in a coordination is a plus, but not a must * Ability to work under pressure * being independent and responsible person * Ability to work effectively either alone or as part of a team * Pc skills * Excellent organizational ability, including planning well and managing responsibilities effectively Previous experience is not required. BENEFITS: * Meal vouchers * Flexi pass * Language courses * Covering first 2 days of sickness with 100% of salary * Life insurance program and Pension savings plan * Location in the city centre * International team and environment * Career opportunities in the one of the most successful companies in the world