Business Support Specialist with Arabic

Speaking both ARABIC and ENGLISH is a great adventage in the middle of Europe!

Make us of this excellent opportunity suitable for both future experts with no work experience or candidates with previous experience.

Are you a graduate? Start from a scratch! Are you a professional? Start writing a new chapter of your career!

You can start from zero, full training is covered!

Your new role will include:

• Taking care of an assigned portfolio of customers
• Assist customers with how-to’s
• Handling customer service inquiries and issues via telephone or email
• Establish and maintain effective working relationships with co-workers, supervisors and customers
• Perform day-to-day administrative tasks on request such as maintain records and process paperwork
• Advising customers regarding order entry, purchase orders, logistics, delivery, as well as collect customer feedback
• Supporting the customer during the entire order to cash process
• Maintaining and managing relationships with them
• Solving possible issues and giving an advice if needed

REQUIREMENTS:

• Fluent English and Arabic are a must
• Being professional and having positive attitude is desired
• Good communication skills are essential !
• Previous customer service work experience or in a coordination is a plus, but not a must
• Ability to work under pressure
• being independent and responsible person
• Ability to work effectively either alone or as part of a team
• Pc skills
• Excellent organizational ability, including planning well and managing responsibilities effectively

Previous experience is not required.

BENEFITS:

• Meal vouchers
• Flexi pass
• Language courses
• Covering first 2 days of sickness with 100% of salary
• Life insurance program and Pension savings plan
• Location in the city centre
• International team and environment
• Career opportunities in the one of the most successful companies in the world