The main purpose of the job is to provide technical support and maintenance for Peoplesoft end users on CRE level. The main task is to analyze incidents, provide solutions, co-ordinate several groups of othere underlaying services. Cooperate with Business Support Team as a main customer contact point. The other part of the job is to resolve problems and implement changes.

Popis pozice:

· Provide incidents analysis and resolution on day by day- basis. Make sure, the incidents will be resolved within agreed SLA. Provide incident reporting and co-ordinate incident prioritites

· Analysing requirements and programming Peoplesoft application via Application Designer and other Peoplesoft related tools

· Execute incident post analyses and identify problem management candidates. Analyze problem root cause and provide solution

· Develop new functionality based on Peoplesoft Technical design

· Effectivelly use Topdesk or other Trouble ticketing tool and participate on maintenance and support process improvement

· Continuosly increse technical part of Peoplesoft application knowledge

· Produce SW documentation related to incidents, problems and changes

· Peoplesoft Financial process Understanding is an advantage

Profil kandidáta:

· experience in IT delivery of Peoplesoft ERP system

· Programming skills (preferably Peoplesoft Application Designer)

· ORACLE DB and SQL analysis skills and experience

· Technical knowledge and architecture of Enterprise Resource Planning packages (preferably PeopleSoft)

· Technical knowledge of accounting and financial processes and package (preferably PeopleSoft ) is an advantage

· General Linux, Windows Server operations skills are required

· Enhanced MS Office user

Nabízíme:

· Permanent, full time employment contract

· 25 days of vacation

· 3 days of sickness

· Meal vouches

· Training plan for every year (for developing hard skills and soft skills)

· Home office possibility

· Contribution to the pension insurance

· Contribution to the life insurance