Customer Support Assistant with EN and GE

Co od Vás očekáváme:

Are you fluent in GERMAN language?...Yes! Do you have good communication skills in ENGLISH?...Yes! Are you CUSTOMER ORIENTED person with excellent COMMUNICATION SKILLS?...YES! APPLY NOW! We have a great chance for recent graduates as well as to candidates with previous work experience! As a Customer Support Specialist you will be: * Investigate and resolve customer's problems * Understanding of company procedures * Answering emails & phone calls and responding to basic customer requests * Forwarding queries to the appropriate departments * Communicating and coordinating with internal departments * Monitoring of daily transactions REQUIREMENTS: Do you have Customer Support profile? * High school or Bachelor degree * Previous experience in customer service are preferred (but graduates are welcomed too) * Fluency in English and German languages * Problem solver with analytical mind * Ability to manage multi-task * The ability to work independently and as part of a team BENEFITS: Which benefits you can expect? * Flexible working hours * Home office (3 days/month) * 5 400 CZK for language courses and education * 2 paid day for external trainings * Sophisticated system of internal training and rotational program * 5 weeks of vacation * Meal vouchers * Cafeteria (in the amount of 3% gross monthly salary) * Travel and accident insurance also for private purposes * Employee´s sales and benefits * Refreshment including fresh fruit in the office * Teambuilding and events Atractive location in Prague (5 minutes from the subway station)