CEPENA, a.s. |
CEPENA, a.s. |
Vokovice, Praha
Vokovice, Praha
- 35 000 – 55 000 Kč
- Plný úvazek Plný úvazek
- Vhodné také pro cizince
včerejší
Grafton Recruitment s.r.o.
Manager for IT Support Center
Praha
Tahle nabídka už je sice pryč, ale není důvod zoufat.
Společnost Grafton Recruitment s.r.o. hledá pracovníky i na další pozice:
Zobrazit nabídky firmyNebo se podívejte na jiné zajímavé pracovní příležitosti ve vašem okolí:
O nás
Jsme personální agentura, předním poskytovatelem řešení pro nábor, talent management a lidské zdroje s více než 30 lety zkušeností, a jako takoví jsme jednou z největších nezávislých společností v Evropě.
Naši lidé se řídí instinktem a vždy hledají inovativní a individuální řešení pro klienty a jejich výzvy v oblasti talent managementu, se kterými se denně na trhu setkávají.
IF you…
- have management experience,
- speak fluently ENGLISH,
- have general overview of IT technologies,
…use this opportunity to work in a fast-paced international environment where every day brings unique new challenges and new opportunities. This international company based in Prague will give you a fresh start and unique chance to do things differently than the competition.
WE NEED YOU!!! Give the business a competitive advantage! APPLY NOW!!!
As an IT support center MANAGER you will be responsible for people management in all aspects – day to day management, career planning, performance management and for quality level in all deliveries and follow up on quality issues.
Other Responsibilities:
- To demonstrate business results
- Reporting to the Director of the Service Support Center, having close cooperation with management team
- To work independently and drive the business in the right direction – handle all related issues
- Take initiative to secure you meet your results
- To motivate develop your team – work and collaborate in a global environment
REQUIREMENTS:
- Fluent in English
- 4+ years’ work experience within the IT industry on a direct team management position (Customer Support Center/Service Desk)
- Strong people management skills
- Understanding of Service Desk environment (KPIs, SLA, dynamic flow and interaction with the global colleagues during daily operations)
- Excellent communication and presentation skills
BENEFITS:
- Attractive salary package
- Personal performance bonuses
- Holidays 5 weeks
- Sick days
- Friendly and dynamic work environment
- Trainings and language courses
- Meal vouchers
- MultiSport card (free entry to over 250 sport facilities in Prague )
- Cafeteria
- Snacks (Fresh fruit in the office, Friday breakfasts)
- Team buildings and company events
- Relocation package
