Tech Support with English and German

Do you know English and German on professional level?
Do you have experience with computer systems or previous experience from tech support?
Would you like to use your skills in international company, leader in its field?

Then apply, this is a position for you:

On this position you will:

• Provide Level I direct mail or phone support to customers and partners.
• Escalate cases to Level 2 support representatives by fielding questions and providing technical information on support issues.
• Get opportunity to develop technical skills, knowledge about new products and produce training documents for other team members
• Maintain a high degree of technical competence and expertise on the scanning, wireless networking and mobile computing families of products.

You will get a chance to work in international team and prove yourself in enriching and challenging job where you can really make a difference.

REQUIREMENTS:
For this position you will need:

• Advanced knowledge of German (C1) and upper-intermediate level of English (B2)
• Experience in computer systems, aptitude for IT
• Strong communication and problem solving skills

You have a big advantage if you have:

• Previous experience in tech support / customer centre
• Knowledge of remote tooling
• Knowledge of Mobile computing technologies and Operating Systems

BENEFITS:

• 5 weeks of vacation
• Pension and Life Insurance
• Meal vouchers
• Competitive salary
• Target driven bonuses
• Language courses
• Satisfaction from executing a job that influences millions of other people
• Continuous training and development
• Health benefits