The Functional Application Administrator is responsible for the functional maintenance of processes within one or more applications to provide the best possible service for the business. The Functional Application Administrator will control, execute and monitor the applications and provide second line support.
primary responsibilities:

Change management :

• Realize standard changes
• Create end-user documentation

Release management:

• Prepare and execute releases for standard changes

Incident management:
Execute second line support for incidents

Application support:

• Monitoring IT data/processes
• Job management
• Create queries/reports
• Archiving

Testing:

• Execute regression testing for new releases
• Maintain test scenarios for regression testing

Authorization management:

• Define, describe and discuss requests with internal control and maintain authorizations
• Create periodic analysis (incl. clean up)

Auditing/controls:

• Collect and assess data for internal or external audits/controls

General:

• Actively participate in improvements in the incident and change management processes

REQUIREMENTS:

• education in Information Technology
• work experience as a Functional Application Administrator or System Admistrator
• good knowledge about processes and applications: Confluence, Cisco Unified communications manager, Mobile application management tools such as Citrix Xen mobile/Mobile Iron
• communicative English (level min.B1)
• communication skills
• analytical skills
• problem solving skills
• accurate

BENEFITS:

• Contribution to pension and life insurance
• Company retreats, contribution to lunches
• Possibility to further develop your career
• Motivating work for respected international company that takes good care of its employees