Our client is known for integrity, technological leadership and world-class workforce. You will be working in a Family-Friendly culture. You will become an important member of a multinational team.

Popis pozice:

Your role:

- Responding to customers queries coming via emails/phone
- Requests are related to stock check, order/delivery status check, new order request, raising complaints (price, delivery, product-related)
- You will be using the CRM system and e-ordering platform
- Daily contact with various back-office departments such as logistics, customer master and pricing team

Profil kandidáta:

Your profile:

- Fluent English and French (written and spoken)
- Previous customer service experience is a big plus!
- Good communication skills

Nabízíme:

In return we offer:

- Benefits: annual bonus, 25 days of holiday, meal allowance, home office, flexible working hours, multisport card, wellness program
- Training for fresh graduates and experienced candidates as well
- Great location nearby Flora - Prague 3