We are looking for an experienced Customer Service Representative to join an international company. Your role is to be a part of a friendly team, efficiently providing positive interactions with customers, responding to customer requests, as well as working with software systems.

Popis pozice:

Your typical working day:

-Manage and resolve customer inquiries

-Be responsible for a portfolio of customers

-Deal with customer complaints, claims, and product returns

-Capture and control relevant customer data in SAP

-Cooperation with other teams (sales, finance)

Profil kandidáta:

Your profile:

-previous experience in Customer Service or relevant office job

-English (B2 or higher), will be used on a daily basis

-previous experience with SAP is a plus

Nabízíme:

Why should you apply?

- modern offices are located nearby Flora subway station in Prague 3

- friendly and pleasant team, which will support you not only for the onboarding period

- company’s care – 25 days holidays + extra holidays, meal vouchers, annual bonus, Multisport card

- flexible working time – start and finish your work earlier

- Home Office – company will provide you with a personal laptop

- teambuilding and company events – to get to know your colleagues better

- employment contract: 1 year

If you are interested in this role and would like to find out more about it, please send us your CV in English and we will contact you.