Local Service Delivery Coordinator
Tahle nabídka už je sice pryč, ale není důvod zoufat.
Společnost ManpowerGroup s.r.o. hledá pracovníky i na další pozice:
Zobrazit nabídky firmyO nás
Proč využít při hledání práce personální agenturu Manpower? Propojujeme zajímavé pracovní příležitosti s nadšenými lidmi. Měním lidem budoucnost, protože lepší práce, která dává smysl, znamená lepší život.
Our client, a considerable global provider of digital network solutions for IT and Telco, is looking for high-spirited local coordinator of suppliers and services for a position located in Prague.
Popis pozice:
- Main Task is take ownership and responsibility for the local part (within Czech Republic) of the delivery process of customer services sold.
- Validation of all incoming orders ( new / change / migration / deletion....) concerning completeness as well as performing feasibility checks.
- Cooperate with our local customers, carriers, suppliers, land lords & internal stake holders and manage any administrative or technical delivery problems.
- Ordering of last mile connections at local carriers and concerned equipment through internal procurement processes.
- Maintain a strong and good relationship to local Telco's and suppliers and exchange information & issues during the delivery process for problem solutions to achieve a smooth regular order process
- Schedule delivery dates of deliverables in coordination with local carriers, procurement team and customers to meet agreed delivery targets.
Profil kandidáta:
· Relevant experience in the WAN network area, experience in ordering and delivery service towards multinational customers.
· Technical understanding of WAN network, HW and protocol basics
· Fluent English language, native or fluent Czech/Slovak language
· Service oriented and customer focused, having ability to resolve complex problems through a calculated and methodical approach within a time critical environment
· Interpersonal communication skills and able to communicate efficiently in a multicultural environment, ability to build relationships
· Experienced and resilient to deal with problems, customer complains and escalations
· Multitasking ability, able to prioritize tasks in order to achieve expected results, stay balanced in tense situations and work activities.
· PC skills and application knowledge ( MS office )
· Proactive, self-motivating and self-organizing team player
Nabízíme:
· Standard job contract with indeterminate duration
· Competitive salary with 10% bonus twice a year
· Be key part of local operations of the one of the world´s leading company in IT/Telco network business
