Contact Center Specialist with German
Tahle nabídka už je sice pryč, ale není důvod zoufat.
Společnost ManpowerGroup s.r.o. hledá pracovníky i na další pozice:
Zobrazit nabídky firmyO nás
Proč využít při hledání práce personální agenturu Manpower? Propojujeme zajímavé pracovní příležitosti s nadšenými lidmi. Měním lidem budoucnost, protože lepší práce, která dává smysl, znamená lepší život.
We are looking for a Contact Center Specialist, who wil be helping with all inquiries related to employee programs and services, policy, process, and procedures including technology navigational support.recruiter who would líke to be a part of a team whose job is touching the lives of people every day. If you have fluent level of German, you can get a great career opportunity to work in the global shared services organization supporting the businesses of pharmaceutical company!
Popis pozice:
What is the job about?
- Receiving HR-related inquiries from employees via all channels (phone, email, fax, web-form, chat)
- Fully detailing all cases in case management application
- Advancing complex transactions for resolution or contact with third-party vendors.
- Bringing up client service issues to Contact Center Team Lead, supervisor or manager as necessary
Profil kandidáta:
What do we require?
- Native/fluent level of German
- Proficient knowledge of English
- Excellent customer service skills
- Written and verbal communication skills; manages internal communications and externalcommunications with detailed support and assistance
- Organization skills and attention to detail
Nabízíme:
And what we offer?
- Home office
- 5 weeks of vacation
- Flexible working hours
- Meal vouchers
- Sodexo Cafeteria
- Life and accident insurance
- Contribution to language study
- Contribution to Prague public transport
- Contribution to illness leave
- Multisport Card
- Sick days
- Company gym and free fitness lessons
