Become a part of an international help desk team in Brno!

Co od Vás očekáváme:

We are an international company providing telecommunication services. Our goal is to satisfy all our customers, which wouldn't be possible without the help desk team. If you are the type of person who gets satisfaction from solving problems and has a passion for excellent customer service, you are the one we've been looking for.

Interesting Benefit! We provide relocation package 16500,- CZK as a one-time extra money for abroad candidates, to ensure easy relocation.

Popis pozice:

What will you do?

As a part of our helpdesk team, you will help customers with their nontechnical, partly technical and technical problems. You will be responsible for answering phone calls to ensure customer satisfaction. You will get support from young and friendly colleagues that come from all over the world.

Profil kandidáta:

What do we need?

The key requirement for this job is fluently spoken English at least on level B2. Time flexibility, the working hours are between 3 pm and 5 am, always 8 hours long shift. You also need a logical mindset and a passion for problem-solving. You should be eager to gain new knowledge. You don't need any experience in the field, enthusiasm to work and learn is all you need.

Nabízíme:

What will you get?

An average salary of 27.000 CZK that can increase to 32.000 CZK if you work nights. You will get company benefits such as meal vouchers, 25 days of holidays, education, sick-days and various other benefits. This is a great opportunity to use your language skills on daily basis, work in an international environment and gain valuable experience and knowledge.

Advantage! If you have technical education, experience in customer care, or native level of English, you will get a higher salary based on your skills.