Client Care Representative with French

Co od Vás očekáváme:

We are looking for a Client Care Representative with French in Prague. The multinational company operates an energy field and high-quality chemical products. If you like it, join us and become part of a dynamic international team.

Popis pozice:

• Take care of customers in dedicated regions and businesses.

• Responsible for managing and resolving client's inquiries in line with the SLAs.

• Provide support and collect information, returns, order status, complaints, claims, etc.

• Update and refresh data related to unresolved customers inquiries.

• Orientate for client's needs and search for opportunities to solve issues.

Profil kandidáta:

• Fluent in French and English (spoken & written).

• Previous similar experience in customer care.

• A great advantage will be knowledge of SAP.

• Excellent interpersonal skills to create a stable relationship with customers by phone and written conversations.

• Team-player.

• Good computer skills.

• Professional behaviors and positive view.

Nabízíme:

• Fixed salary compensation.

• Laptop.

• Meal vouchers.

• Sick days.

• Cafeteria system.

• Teambuilding and company events.

• Flexible working time.

• Contribution to the sport.

• Home Office.

• Friendly international working environment.