IT Customer Support in GERMAN - Perfect for Beginners in IT!

Do you speak German and would like to develop your skills in IT? Then IT Service Desk Analyst role is perfect for you. You will work in American world-known company and provide IT support to customers in German-speaking countries. Complete training is provided.

About the company:

Leader in IT solutions for 60+ years whose global talent, leading digital IT services and solutions network help clients transform digitally and seize opportunities for better business outcomes.

Popis pozice:

About the job:

• Providing First Level IT Support to customers in German language
• Lodging and tracking requests, maintaining history records
• Close cooperation with the other team members
• Communication via phone and email
• Daily use of German (customers) and English (colleagues) languages
• Location in Prague 4 close to metro station 

Profil kandidáta:

About you:

• Strong German or native speaker + very good English
• Customer-oriented, good problem-solving skills
• Previous relevant experience is an advantage
• Candidates without relevant experience but with great interest in IT are welcome - full training provided

Nabízíme:

What you will get:

• Attractive package of benefits (5 weeks of vacation, sick days, meal vouchers, cafeteria system, multisport card,  life and pension insurance, etc)
• Initial training and support of your experienced colleagues
• Possibility for professional and personal development
• Work in a leading company with world-known name
• Amazing feeling of helping people
• Work in the international team
• Daily use of foreign languages