Do you speak German and would like to develop your skills in IT? Then IT Service Desk Analyst role is perfect for you. You will work in American world-known company and provide IT support to customers in German-speaking countries. Complete training is provided.

About the company:

Leader in IT solutions for 60+ years whose global talent, leading digital IT services and solutions network help clients transform digitally and seize opportunities for better business outcomes.

Popis pozice:

About the job:

• Providing First Level IT Support to customers in German language
• Lodging and tracking requests, maintaining history records
• Close cooperation with the other team members
• Communication via phone and email
• Daily use of German (customers) and English (colleagues) languages
• Location in Prague 4 close to metro station 

Profil kandidáta:

About you:

• Strong German or native speaker + very good English
• Customer-oriented, good problem-solving skills
• Previous relevant experience is an advantage
• Candidates without relevant experience but with great interest in IT are welcome - full training provided

Nabízíme:

What you will get:

• Attractive package of benefits (5 weeks of vacation, sick days, meal vouchers, cafeteria system, multisport card,  life and pension insurance, etc)
• Initial training and support of your experienced colleagues
• Possibility for professional and personal development
• Work in a leading company with world-known name
• Amazing feeling of helping people
• Work in the international team
• Daily use of foreign languages