IT Customer Care Representative (The Czech Republic, Brno)

Co od Vás očekáváme:

Are you fluent in English? Do you want to work full-time in an international company in Brno in the Czech Republic? Are you the type of person who gets satisfaction from solving problems? Send me your CV and we can talk it over!

Popis pozice:

You will answer incoming support related phone calls as the first line of contact for the company and help customers with their issues.

The customers will contact you with technical problems related to company products - how to reset a password, how to set up the router, information about the products, etc.

Because of the time difference between you and the customer you need to work in a shift system. The employer realizes it's not always easy and that's why you get 50% extra during night and weekend shifts.

Profil kandidáta:

Advanced spoken English (B2-C1 level).

Basic knowledge of communication technology, e.g., INTERNET, TV, PHONE, etc.

Nabízíme:

We know your price, therefore, we offer you a fair basic salary 27.550 - 35.000 CZK + 50% extra during night and weekend shifts.

An additional week of vacation, so you can get enough of the rest.

We will offer you further training & development because we want you to grow with us.

With relocation will help you our relocation package.