We are looking for a pleasant Customer Care Expert who will be directly responsible for interacting with customers at all levels in the organization in a meaningful and professional manner using different channels.

If you speak French and a customer-oriented approach is essential for you? Please send us your CV in English and become a part of dynamic team of our client who are known for world-famous brands that bring people together.

Popis pozice:

• Interact with customers via different channels (phone, email, social media)
• Diagnose and resolve complex customers' requests using CRM tools
• Act as brand ambassador and front office contact with consumers
• Cooperate with other company’s departments

Profil kandidáta:

• Fluent English and French languages
• Preferably previous experience in Consumer Care or Marketing
• Technical skills: MS Office, CRM, Salesforce would be a plus
• Good organizational and multitasking abilities

Nabízíme:

• Opportunity to progress and advance your career
• A thriving and supportive workplace
• Benefits: home office, meal allowance, free product vouchers, bonuses, 25 days of holiday