Consumer Care Specialist with German

Co od Vás očekáváme:

The international Belgian company is looking for a Consumer Care Specialist with German and English. Consumer Care Specialist will be responsible for solving consumer’s requests, ensuring the balance between consumer and company’s objectives, as well as working with different software systems.

Do you have experience in customer service? Are you fluent in German and English? Do you want to grow in an international company? This opportunity is for you!

Popis pozice:

Your typical working day:

- Solving consumers questions and handling different levels of complaints

- Ensure consumers onboarding and loyalty by resolving issues, analyzing insights and trends

- Focusing on marketing and commercial requests across different channels

- Communicating with stakeholders

Profil kandidáta:

Your profile:

- Previous experience in Customer Service or relevant office job

- Fluent in English and German (B2 or higher), will be used daily

- Ability to work in a quickly changing environment

Nabízíme:

Why should you apply?

- Excellent career opportunity to work in an international company

- Attractive benefits package: extra holidays, meal vouchers, multisport card, company’s products for free, and more

- Language bonus

- Flexible working hours – start and finish your work earlier

- Supportive and friendly multicultural team

- Modern offices are located nearby Brumlovka, Prague 4 + opportunity to work from home

- Immediate start

If you are interested in this role and would like to find out more about it, please send us your CV in English and we will contact you.