Práce: Business support with ITALIAN

lokalita: Praha zadavatel: Grafton Recruitment s.r.o.

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Great opportunity for candidates who:

  • are fluent in ITALIAN and ENGLISH,
  • are used to provide excellent CUSTOMER SERVICE,
  • would like to work for an INTERNATIONAL company in PRAGUE.

Your responsibilities:

  • Ensuring that the needs of all customers are met
  • Managing and processing orders from customers in a short timely manner
  • Responding to customers´ inquiries and invoice queries (over the phone, email)
  • Taking care of customers´ files/accounts and maintaining database records updated at all times
  • Cooperation with other departments within the company – exchange of information, support finance department with payment claims and processing, etc.


  • Fluent in Italian and English
  • High School Degree at least
  • Previous experience in Customer service support/Call center/Sales (medical/pharmaceutical field is ideal)
  • Excellent communication skills
  • Problem-solving state of mind
  • Good organization skills (time management)


  • 5 weeks of vacation
  • 5 sick days
  • Cafeteria 4000 CZK/month
  • Meal vouchers
  • International environment

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