Práce: Collection Specialist - Credit Controller

lokalita: Zlín zadavatel: Grafton Recruitment s.r.o.

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Do you speak English and German or French? Are you talkative strong person? Do you have economic background? If so, we have interesting opportunity for you! For our client – very successful international company – we are looking for the right candidate for the position COLLECTION SPECIALIST – CREDIT CONTROLLER!

Essential Functions

  • Weekly and monthly reporting to direct supervisor
  • Monthly Delinquency notices
  • Processing monthly credit memos and the appropriate reporting
  • Provide excellent & considerate customer service to dealers and sales
  • Internal and External customer interface
  • Participate in team planning meetings
  • Meet defined department goals and activity metrics

Key Responsibilities

  • The duties of a Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department.
  • Providing customer service regarding collection issues, process customer refunds, process and review account adjustments, resolve client discrepancies and short payments. * Responsible for monitoring and maintaining assigned accounts- Customer calls, account adjustments, small balance write off, customer reconciliations and processing credit memos.
  • Accountable for reducing delinquency for assigned accounts.
  • Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
  • Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
  • Establish and maintain effective and cooperative working relationships with dealers and sales.

location – Vsetin

Požadavky:

  • good english level + german or french
  • corporate Collections experience
  • Knowledge of Billing and Collections procedures
  • Accounts Receivable knowledge/experience a plus
  • Strong attention to detail, goal oriented
  • Experience with SAP as an advantage
  • Commitment to excellent customer service
  • Ability to prioritize and manage multiple responsibilities

Benefity:

  • international team
  • meal tickets
  • team building activities

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