IT Customer Care Agent – Brno, Czech Republic

Co od Vás očekáváme:

About the Job

We are looking for a new member of our IT helpdesk team in Brno. If you are fluent in English, have analytical skills, like to help others and are looking for full-time employment, do not hesitate to send us your CV in English.

Popis pozice:

The Position

You will be in touch with US customers who need help regarding technical issues, e.g. how to reset a password, how to set up router, etc.
You will be working in a nice comfortable office in Brno and from here you will also make phone calls to the customers.
Working hours: Mon-Fri, three-shift system.

Profil kandidáta:

Candidate's profile

- Advanced spoken English (B2-C1 level)

- Good communicative skills

- Time flexibility – shifts are 12pm – 8am

- Knowledge of communication technology (TV, phone, Internet, etc.)

Nabízíme:

We offer

- Minimum wage is 27,500 CZK monthly

- If you are able and willing to work night shifts, your wage can go up to 35,000 CZK

- 50% bonus for night shifts

- If you do not live in the Czech Republic, our relocation contribution of 16,500 CZK will help you

- We also offer meal vouchers, sick days, education programmes, pension insurance, working in a modern office