Práce: WHERE IS THE BEST CUSTOMER SERVICE? Are you curious to know?

lokalita: Praha zadavatel: Grafton Recruitment s.r.o. Odpovědět na inzerát

Your job scope:

  • To provide technical support for clients – voice and chat support
  • Resolution of various problems (TELCO Services) according to internal procedures
  • Escalation of advanced problems, daily cooperation with technical departments
  • Educating customers, giving detailed information regarding products and services in professional manner
  • Participation on training activities in order to raise overall customer satisfaction
  • Meet desired KPIs given for the role

REQUIREMENTS:
The successful candidate should have the following attributes:

  • Willingness to provide the best Customer Support for US customers
  • Very good written and verbal knowledge of ENGLISH language (B2 level)
  • Ability to work on SHIFTS (morning/day/night)
  • Good technical understanding
  • Excellent communication skills
  • Previous experiences in customer care

BENEFITS:

  • Worker-friendly environment
  • Above average compensation
  • Career and Personal development
  • Multinational project team members

Nehodí se ti tato pracovní nabídka? Doporuč ji přátelům!

Informace o pozici

Lokalita

Praha

Firma

Grafton Recruitment s.r.o.

Kontaktní osoba

Soukup Eduard

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