Práce: Quality Analyst with French call centre experience

lokalita: Praha zadavatel: Grafton Recruitment s.r.o.

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ENGLISH AND FRENCH SPEAKER EXPERIENCED FROM CALL CENTRE?
GREAT :)
THEN BECOME ONE OF US – QUALITY ASSURANCE AT CALL CENTRE!

What can you expect from this position?

  • Improving communication between customers and employees of our company
  • You will be responsible for controlling quality of customer service during the phone calls of our employees
  • You will be reporting to director and team leaders about the quality of our service to our customers
  • Providing communication between director and our team
  • You will have the leadership responsibility for your team

IF YOU ARE LOOKING FOR CHALENNGING WORK WHERE YOU CAN USE YOUR LEADING AND LANGUAGE SKILLS THEN APPLY NOW!!!

REQUIREMENTS:

  • Fluent English and French (plus Dutch would be a great plus but not must)
  • English advanced – to be able to communicate with colleagues
  • Experience in sales call centre or customer service environment is an advantage
  • Stress resistance

BENEFITS:

  • 25 days of holiday,
  • 5 sick days
  • Massages
  • Special petrol card
  • Meal vouchers
  • Kitchen at work with equipment
  • Friendly small team

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