Do you speak fluent SWEDISH and ENGLISH?
Do you have excellent COMMUNICATION SKILLS?
Do you want to develop your skills within an international company?
Then we are looking for YOU !!!
We are currently giving a great chance to fresh graduates as well as to candidates with previous work experience!
The role includes:
- Resolving majority of client request during initial contact
- Answering emails and phone calls and responding to basic customer questions
- Recording call details on the account history
- Taking care of the customers’ needs
- Communicating and coordinating with internal departments
- Office tasks
- At least high school degree
- Ideally previous experience in customer service or telephone experience (but we are open to fresh graduates as well)
- Excel experience is desirable
- Excellent verbal and written communication skills in English and Swedish
- Analytical thinking
- Problem solving skills
- Ability to multi-task
- The ability to work independently and as part of a team
- Relocation package
- Language courses
- Technical certifications (bonus to your pay check after the certification)
- Meal vouchers, etc,…
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Informace o pozici
Grafton Recruitment s.r.o.