- Answer in-bound support related phone calls OR chat messages from customers
- Provide support for products through customer interaction and the use of the industry leading diagnostic tools.
- Maintain customer relationship management
- Handle inquiries from customers related to services, network coverage, features, handsets & devices, accessories, repair & troubleshooting, billing and rate plans service activations and changes.
- Fluency in English languge is a must (B2 level for chat support, C1 for phone support)
- Open-minded approach towards technology (if you know how to use your smartphone, you should be just fine)
- Special occasion contribution (marriage and child birth)
- Universal vouchers
- Compensation for income loss due to sickness
- Meal contribution
- Special working time contribution
- Cultural activities
- Sports activities
- Company events
- Life insurance
- Referral bonus
- Possibility of personal growth
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Informace o pozici
Grafton Recruitment s.r.o.
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